Hiring For 10th Pass Freshers - Airline Customer Service Representative

We are looking for an Airline Customer Service Executive to join our team in Hooghly. This is a full-time position suitable for individuals with little to no experience. A minimum educational qualification of 10th pass is required. The role involves a variety of customer-focused tasks to enhance the travel experience for our passengers.

**Key Responsibilities:**

- **Assist Passengers:** Provide support to passengers with inquiries about flight schedules, ticket bookings, and baggage information, ensuring they receive accurate and timely assistance.

- **Handle Complaints:** Address customer complaints and concerns promptly, aiming to resolve issues to enhance customer satisfaction and loyalty.

- **Coordinate with Airlines:** Liaise with various airlines to gather information on flight details, cancellations, and changes, ensuring passengers are kept informed.

- **Process Ticket Sales:** Assist in the processing of ticket sales, answering questions related to fares, and providing necessary documentation to passengers.

- **Maintain Records:** Keep accurate records of customer interactions and transactions to support service improvement and provide feedback to management.

**Required Skills and Expectations:**

Candidates should possess strong communication skills, as the role demands regular interaction with passengers. A friendly and approachable demeanor is essential for providing excellent service. Basic computer skills are necessary for using booking systems and handling inquiries. Applicants should be reliable, punctual, and able to work in a fast-paced environment. Being a team player with a positive attitude will also help in effectively addressing customer needs and contributing to a collaborative workspace.

• Experience

  0 - 1 Years

• No. of Openings

  77

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata