Airline Customer Service Representative (Freshers) Darjeeling

We are seeking a dedicated Airline Customer Service Executive to join our team in Darjeeling. This role is ideal for individuals who enjoy helping others and thrive in a fast-paced environment.

Key responsibilities include:

1. **Customer Assistance**: You will help passengers with ticket bookings, cancellations, and schedule changes, ensuring they receive accurate and timely information.

2. **Issue Resolution**: Handle customer inquiries and complaints effectively, providing solutions and support to enhance their travel experience.

3. **Flight Information Communication**: Inform passengers about flight schedules, delays, and other updates, keeping them well-informed throughout their journey.

4. **Documentation Support**: Assist passengers in completing necessary travel documents and guide them on check-in procedures.

Required skills and expectations:

Candidates must possess good communication skills to interact effectively with customers. A friendly attitude and a willingness to help are essential for providing excellent service. Basic computer skills are necessary as you will be using software to manage bookings and passenger information. Attention to detail is important to ensure all data is accurate and up-to-date. Since this is an entry-level position, a positive mindset and eagerness to learn are highly valued. Successful candidates will enjoy working in a team and adapting to the dynamic nature of the airline industry.

• Experience

  0 - 1 Years

• No. of Openings

  75

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata