We are urgently seeking Air Ticketing Staff in Kolkata, India, to join our team. This full-time role is suitable for individuals with 0 to 3 years of experience and requires at least a 10th-grade education.
The key responsibilities include:
1. **Booking Air Tickets**: You will assist customers in booking domestic and international flights through various booking systems, ensuring accuracy and efficiency in processing requests.
2. **Customer Service**: Providing excellent service is essential. You will address customer inquiries, resolve issues, and provide information about flight schedules, fares, and travel regulations.
3. **Payment Processing**: You will be responsible for processing payments for ticket bookings, ensuring all financial transactions are handled securely and accurately.
4. **Documentation**: Maintaining accurate records of ticket bookings and cancellations is crucial. You will also ensure that all documentation is in order for easy retrieval and auditing purposes.
5. **Coordination**: You will work closely with airlines and travel agencies to confirm bookings and communicate any changes to customers in a timely manner.
Candidates should possess strong communication skills and a customer-focused approach. Attention to detail is essential for managing bookings and schedules accurately. A basic understanding of airline rules and regulations is a plus but not mandatory. Willingness to learn and adapt in a fast-paced environment is important, as you will be working directly with customers and colleagues in the office.
Experience
0 - 3 Years
No. of Openings
59
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata