We are seeking a motivated Air Ticketing Staff member to join our team in Kolkata. This role is ideal for fresh graduates who are eager to start their careers in the travel sector.
Key responsibilities include:
1. **Ticket Booking**: You will assist customers in booking air tickets, ensuring they have all the necessary information about flights, prices, and schedules.
2. **Customer Support**: Providing excellent customer service is essential. You will address queries and help resolve any issues related to ticketing and travel arrangements.
3. **Data Entry**: Accurately entering and maintaining passenger data in the booking system is a crucial part of your role, ensuring records are up to date.
4. **Payment Processing**: You will handle payment transactions for ticket bookings, confirming that all financial aspects are processed correctly and securely.
5. **Collaboration with Airlines**: Interacting with airline representatives to ensure availability and updates on flight schedules will be part of your daily tasks.
Required skills and expectations include:
- Strong communication skills are necessary for effective interaction with customers and team members.
- Attention to detail is important to manage booking information accurately.
- Basic computer proficiency is essential for using ticketing systems and managing data.
- A customer-focused attitude is vital to provide the best service possible.
- Teamwork and the ability to adapt in a fast-paced environment are also important in this role.
This is a full-time office job where dedication and a positive attitude will help you succeed and grow.
Experience
Fresher
No. of Openings
50
Education
Graduate
Role
Air Ticketing Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020