Air Ticketing Executive || Freshers & Experienced

Flyhie Aviation

0 - 1 Years
58 Openings
2.5 - 4.5 Lac/Yr
Posted today
Face-to-Face interview
Around Kolkata

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Air Ticketing Staff member in Kolkata, you will play a crucial role in helping customers book and manage their air travel plans. You will work in an office environment and interact with clients to provide them with excellent service.

**Key Responsibilities:**

- **Booking Flights:** You will assist customers in selecting and booking flights based on their travel needs, ensuring they have all the necessary information regarding flight schedules and ticket prices.

- **Issuing Tickets:** Once a booking is confirmed, you will be responsible for generating and issuing flight tickets, making sure all details are accurate.

- **Handling Customer Inquiries:** You will answer questions from customers regarding air travel, including information about cancellations, changes, and refund policies to ensure they feel supported.

- **Maintaining Records:** You will keep detailed records of flight bookings and customer interactions to ensure accurate tracking of services provided.

- **Coordinating with Airlines:** You will liaise with various airline companies to confirm flight details and resolve any booking issues that may arise.

**Required Skills and Expectations:**

Candidates should have good communication skills to interact effectively with customers. Basic computer knowledge is essential for processing bookings and handling records. Attention to detail is critical to ensure accuracy in bookings and ticketing. A friendly and positive attitude is expected, as you will be the face of the company to many clients. Self-motivation is important, especially since you will be working in an office environment with the team.