10th Pass Freshers For Air Ticketing Executive

- assist customers in booking air tickets: as an air ticketing staff, your primary responsibility will be to help customers book their air tickets by understanding their requirements and preferences and providing them with suitable options.

- handle customer inquiries and resolve issues: you will be required to address customer inquiries, complaints, and issues regarding ticket bookings, flight schedules, cancellations, etc. it is essential to ensure customer satisfaction by providing prompt and effective solutions.

- maintain records and documentation: keeping accurate records of ticket bookings, payments, and customer details is crucial. you will need to update and maintain databases and documentation to track customer information and transactions efficiently.

- coordinate with airlines and other relevant parties: as part of the ticketing process, you will need to communicate with airlines, travel agencies, and other relevant parties to confirm bookings, resolve discrepancies, and ensure smooth travel arrangements for customers.

- required skills and expectations:

- strong customer service skills to interact with customers politely and efficiently.

- excellent problem-solving abilities to address customer issues and find solutions promptly.

- good communication skills to convey information clearly and effectively to customers and other stakeholders.

- basic computer literacy to operate booking systems, update records, and communicate via email or phone.

• Experience

  0 - 3 Years

• No. of Openings

  90

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office