Job Description

As an Air Ticketing Staff member, you will play an essential role in assisting customers with their travel plans by booking flights and providing excellent customer service. Your work will primarily be conducted from your home, allowing you the flexibility to manage your schedule.

**Key Responsibilities:**

- **Booking Flights:** Handle the end-to-end process of booking air tickets for customers, ensuring they get the best options available based on their needs.

- **Customer Support:** Provide assistance to customers via phone, email, or chat, answering inquiries about flight details, cancellations, and rescheduling.

- **Ticketing Procedures:** Understand and follow the airline ticketing policies and procedures to ensure all bookings are compliant and accurate.

- **Data Entry:** Accurately input and maintain customer details and booking information in the company’s database.

- **Problem Resolution:** Address any issues or complications that arise during the booking process, working to find prompt solutions for customers.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are crucial for interacting with customers effectively and clearly.

- **Attention to Detail:** Ability to pay close attention to details to avoid errors in bookings and customer information.

- **Basic Computer Skills:** Proficiency in using computers and standard office applications to manage bookings and communicate with customers.

- **Team Player:** A cooperative attitude, as you will be part of a team that relies on each other for success.

- **Customer-Centric:** A strong focus on providing excellent service and ensuring customer satisfaction throughout the booking process.

This role is perfect for enthusiastic individuals looking to begin or grow their career in the travel industry.
  • Experience

    0 - 6 Years

  • No. of Openings

    320

  • Education

    12th Pass

  • Role

    Air Ticketing Staff

  • Industry Type

    Aviation / Airline / Aerospace

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now