Air Ticketing Executive (Freshers) Kolkata

The Air Ticketing Executive is responsible for managing ticket bookings and providing excellent customer service in the aviation sector. The position is based in Kolkata, and applicants with 0 to 1 year of experience are welcomed, with a minimum educational qualification of 10th pass.

**Key Responsibilities:**

- **Ticket Bookings**: Handle ticket booking requests from customers over phone or in person, ensuring accurate and timely processing.

- **Customer Support**: Assist customers with inquiries related to air travel, ticket prices, and available flights, focusing on providing a positive experience.

- **Reservation Management**: Update and manage customer reservations in the booking system, ensuring all changes are correctly documented and communicated.

- **Payment Processing**: Handle payment transactions and provide customers with appropriate receipts for their purchases.

- **Coordination with Airlines**: Communicate with airlines to confirm flight availability and resolve any booking issues that may arise.

**Required Skills and Expectations:**

The ideal candidate should possess strong communication skills, both verbal and written, to effectively assist customers and collaborate with team members. Basic computer skills, particularly in booking software and Microsoft Office, are essential. The ability to work in a fast-paced environment and manage multiple tasks simultaneously will be important. Candidates should demonstrate a positive attitude and exceptional customer service skills to enhance travel experiences. A willingness to learn and adapt to new systems and processes is essential for success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  88

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab

• Face Interview Location

  kolkata