As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their travel plans. Your primary responsibilities will include:
- **Booking Airline Tickets**: You will handle the booking of airline tickets for customers, ensuring accuracy in dates, times, and destinations.
- **Customer Service**: You will interact with customers to understand their travel needs and provide assistance throughout the ticketing process, maintaining high levels of customer satisfaction.
- **Processing Payments**: You will manage the payment process for ticket purchases, ensuring that all transactions are secure and accurate.
- **Managing Changes and Cancellations**: You will help customers with any changes or cancellations to their bookings, providing guidance on policies and fees involved.
- **Providing Travel Information**: You will offer essential information to customers about flight schedules, airlines, and travel regulations to help them make informed decisions.
To excel in this position, you should possess the following skills and qualifications:
- **Communication Skills**: Clear and effective communication is vital for interacting with customers and colleagues.
- **Attention to Detail**: Accuracy is essential when booking flights and processing payments to avoid costly mistakes.
- **Basic Computer Skills**: Proficiency in computer usage is necessary for managing bookings and communicating with customers.
- **Problem-Solving Skills**: You should be able to handle any issues or concerns that arise, providing prompt and effective solutions.
- **Team Player**: Being able to work well with others is important for collaborating effectively in the office environment.
An ideal candidate will be a self-motivated individual with a passion for travel and a proactive approach to learning and development.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, One-way Cab, Two-way Cab
Face Interview Location
kolkata