As an Air Ticketing Executive, you will be responsible for assisting customers in booking flights and processing ticketing requests. Your role is vital in ensuring a smooth travel experience for clients.
**Key Responsibilities:**
- **Flight Booking:** Handle customer inquiries regarding flight availability and assist in booking tickets efficiently. This includes searching for the best routes and prices to meet customer needs.
- **Ticketing and Issuance:** Process ticketing requests and issue e-tickets. Ensure all ticket details are accurate and confirm bookings with customers promptly.
- **Customer Support:** Provide excellent customer service by addressing queries and resolving any issues regarding flight changes, cancellations, or refunds.
- **Documentation Management:** Maintain accurate records of bookings, cancellations, and customer interactions. Ensure all documentation is filed properly for future reference.
- **Collaboration with Airlines:** Work closely with airline partners to stay updated on flight schedules, policies, and promotions to offer the best options to customers.
**Required Skills and Expectations:**
- Basic knowledge of travel and airline operations is preferred but not mandatory, as training will be provided.
- Strong communication skills to interact effectively with customers and team members.
- Attention to detail to ensure accurate bookings and customer information.
- Ability to work under pressure and manage multiple tasks simultaneously.
- A positive attitude with a commitment to providing exceptional service.
This role will be based in our Ranchi office, and we encourage freshers and those with limited experience to apply.
Experience
0 - 1 Years
No. of Openings
67
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata