Air Ticketing Executive Jobs For Freshers - Kolkata

As an Air Ticketing Executive, your primary role will be to assist customers in booking air travel and providing them with the information they need for a smooth journey. You will work directly with clients, answering their queries and ensuring their travel arrangements are handled efficiently.

**Key Responsibilities:**

- **Manage Ticketing Process:** You will handle the entire process of ticket booking, which includes checking flight availability, fares, and issuing tickets accurately.

- **Customer Support:** Provide excellent service to customers by answering inquiries regarding flights, schedules, and travel policies, helping them make informed decisions.

- **Resolve Issues:** Address and resolve customer complaints or issues related to bookings, ensuring a positive travel experience.

- **Maintain Records:** Keep accurate and organized records of ticket bookings, cancellations, and changes in the system for easy retrieval and tracking.

- **Collaborate with Airlines:** Communicate effectively with airlines and travel partners to ensure that ticketing information is up-to-date and accurate.

**Required Skills and Expectations:**

- Basic understanding of air ticketing procedures is preferred, but training will be provided for candidates with less experience.

- Strong communication skills are essential for interacting with customers clearly and kindly.

- A customer-oriented mindset is crucial; you should be willing to go the extra mile to ensure client satisfaction.

- Attention to detail is important to minimize errors in bookings and ticket issuance.

- Proficiency in basic computer skills will help you manage ticketing software effectively.

Candidates with a high school education (10th pass) and a passion for travel are encouraged to apply. Training and guidance will be offered to new employees.

• Experience

  0 - 1 Years

• No. of Openings

  27

• Education

  10th Pass

• Role

  Air Ticketing Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  dum dum airport