Air Ticketing Agent

SLNS Sree Ganesha Travels Pvt Ltd

Global Distribution System (GDS) Specialist

About the Role

We are seeking an experienced GDS Specialist to join our travel operations team. In this role, you'll be responsible for managing reservations, bookings, and ticketing through various Global Distribution Systems while providing exceptional customer service to our clients.

Key Responsibilities

Execute bookings, reservations, and ticketing through GDS platforms (Amadeus, Sabre, Galileo)

Process flight reservations, changes, cancellations, and refunds accurately and efficiently

Create and maintain PNRs (Passenger Name Records) with complete and accurate passenger information

Apply airfare rules, implement booking policies, and manage schedule changes

Ensure fare optimization and identify cost-saving opportunities for clients

Resolve complex booking issues and provide solutions for itinerary changes

Stay current with airline policies, fare rules, and industry regulations

Generate reports and maintain accurate booking records

Qualifications

Minimum 2+ years of experience working with GDS platforms (Amadeus, Sabre, and/or Galileo)

Strong command of GDS native commands and cryptic entries

Excellent knowledge of airfare construction, ticketing procedures, and airline policies

Experience with international and domestic flight reservations

Ability to work efficiently under pressure and meet deadlines

Excellent communication and customer service skills

Detail-oriented with strong problem-solving abilities

Flexible to work in shifts as required

Benefits

Competitive salary package

Professional development opportunities

Collaborative and dynamic work environment

Qualified candidates are invited to submit their resume and a brief cover letter outlining their relevant experience with GDS platforms.

• Experience

  1 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, B.A, B.Com, B.Sc

• Role

  Air Ticketing Agent

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home