Interview For Airport Ground Staff || 10th Pass - Freshers

As an Airport Ground Staff member in Durgapur, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers.

Key Responsibilities:

- Passenger Assistance: Help passengers with check-in procedures, luggage handling, and boarding, ensuring they have a pleasant travel experience.

- Baggage Handling: Safely manage the loading and unloading of luggage from aircraft, ensuring that all baggage is accounted for and delivered to the right destination.

- Communication: Serve as a point of contact for passengers, providing them with vital information regarding flight schedules, gates, and any changes that may occur.

- Safety and Security Checks: Conduct security checks on baggage and passengers, adhering to safety regulations to maintain a secure environment at the airport.

- Team Collaboration: Work closely with airline personnel and ground services teams to ensure effective coordination during peak times and emergencies.

- Problem-Solving: Address any issues or inquiries from passengers promptly, providing solutions or escalating problems to supervisors when necessary.

Required Skills and Expectations:

Candidates should be at least a 10th-grade pass, with a positive attitude and good communication skills. Attention to detail is crucial, as you will be handling sensitive operations and ensuring safety protocols are followed. Flexibility in working hours is important since shift work may be required, including weekends and holidays. A strong ability to work within a team and handle stressful situations calmly will be essential for success in this role. Prior experience in customer service or the airline industry is an advantage, but not necessary.

• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  10th Pass

• Role

  Air Port Ground Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab