As an Air Port Ground Staff member in Ranchi, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. This full-time position is open to freshers who have completed their 10th grade.
**Key Responsibilities:**
- **Check-In Assistance:** Help passengers during the check-in process by verifying their documents and issuing boarding passes, ensuring a hassle-free experience.
- **Baggage Handling:** Safely handle luggage from check-in to the aircraft and ensure it is loaded and unloaded properly, maintaining airline standards.
- **Customer Service:** Provide information to passengers about flight schedules, gate changes, and other inquiries, supporting them with a friendly demeanor.
- **Safety and Security:** Follow safety protocols to ensure a secure environment for passengers and staff, including monitoring restricted areas.
- **Ground Transportation Coordination:** Assist passengers in locating ground transportation options such as taxis or shuttles, enhancing their overall travel experience.
**Required Skills and Expectations:**
- Strong communication skills are essential, as you will interact with passengers and colleagues frequently.
- A customer-centric attitude will help you provide exceptional service and support to travelers.
- Basic knowledge of airport operations is helpful but not mandatory; on-the-job training will be provided.
- The ability to work in a team is important, as you will collaborate with other staff members to ensure smooth processes.
- Punctuality and reliability are expected, as airport operations depend on timely and efficient service.
Experience
Fresher
No. of Openings
54
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
KOLKATA