As an Airport Ground Staff member in Ranchi, you will play a key role in ensuring smooth airport operations and providing excellent customer service.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in procedures, ensuring they have all necessary documents and information.
- **Baggage Handling:** Manage luggage efficiently, including loading and unloading bags from planes, ensuring they are handled with care.
- **Check-in Services:** Process passenger check-ins, issue boarding passes, and provide information about flight schedules and gates.
- **Customer Service:** Address passenger inquiries and complaints, offering solutions that enhance their travel experience.
- **Safety Procedures:** Follow safety protocols to maintain a secure environment for both passengers and staff during all operations.
- **Team Collaboration:** Work closely with other airport staff, including security and airline teams, to ensure efficient operations.
**Required Skills and Expectations:**
Candidates should have a minimum education of a 10th-grade pass. You must be a good communicator, capable of interacting with passengers from diverse backgrounds. A friendly attitude and good problem-solving skills are essential for addressing passenger needs effectively. Being a team player is crucial since you will collaborate with various departments to ensure smooth airport operations. Flexibility with working hours is expected, as shifts may vary depending on flight schedules. Prior experience is not necessary, making this an excellent opportunity for freshers to start their career in the aviation industry.
Experience
0 - 1 Years
No. of Openings
34
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata