As an Air Port Ground Staff member, you will play an important role in ensuring a smooth experience for passengers and efficient operations at the airport. You will work directly in the airport environment, handling various tasks that keep everything running smoothly.
**Key Responsibilities:**
- **Passenger Assistance**: Help passengers with check-in procedures, providing guidance and answering queries to enhance their travel experience.
- **Baggage Handling**: Safely manage and load passengers' luggage, ensuring it is transported correctly and arrives at the destination with no damage.
- **Check-in Services**: Operate check-in counters, process boarding passes, and ensure passengers are properly checked in for their flights.
- **Coordination with Airlines**: Work closely with airline personnel to provide timely information about flight status, delays, or gate changes.
- **Safety Compliance**: Follow all safety regulations and protocols to ensure the security and safety of passengers and their belongings.
- **Customer Relations**: Address passenger concerns or complaints professionally, seeking solutions to enhance customer satisfaction.
**Required Skills and Expectations:**
- **Communication Skills**: Strong verbal skills are essential for effectively interacting with passengers and colleagues.
- **Teamwork**: Ability to work well within a team environment, cooperating with others to ensure efficient operations.
- **Problem-Solving**: A proactive attitude toward addressing issues that may arise during passenger interactions or flight operations.
- **Organizational Skills**: Ability to manage multiple tasks at once while maintaining attention to detail.
- **Flexibility**: Willingness to work various shifts, including weekends and holidays, as airport operations run 24/7.
Candidates should have completed at least their 10th grade and possess a readiness to learn and adapt to new challenges. This position is ideal for individuals eager to start a career in aviation.
Experience
0 - 1 Years
No. of Openings
42
Education
10th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI
Face Interview Location
kolkata