We are looking for dedicated and energetic individuals to join our team as Airport Ground Staff in Kolkata. This role involves ensuring smooth operations at the airport and providing excellent service to passengers.
**Key Responsibilities:**
- **Passenger Assistance**: Help passengers with check-in procedures, luggage handling, and provide information about flights and airport facilities.
- **Baggage Handling**: Safely load and unload baggage from aircraft, ensuring that all luggage is secured properly and delivered to the correct destination.
- **Check-In Operations**: Operate check-in counters, verify passenger details, and issue boarding passes efficiently.
- **Customer Service**: Address passenger inquiries and resolve any issues they may face, maintaining high levels of customer satisfaction.
- **Safety Compliance**: Ensure adherence to safety protocols and regulations while performing all tasks, contributing to a secure airport environment.
**Required Skills and Expectations:**
Candidates should have completed at least their 10th-grade education and be willing to work full-time in an office environment at the airport. No previous experience is necessary, making this an excellent opportunity for freshers. Ideal candidates should exhibit strong communication skills, be friendly, and able to work as part of a team. A professional appearance and positive attitude are essential, as well as the ability to handle stressful situations calmly. Applicants should be available to work flexible hours, including weekends and holidays.