As an Airport Ground Staff member in Durgapur, you will play a crucial role in ensuring smooth airport operations. Your primary responsibilities will include the following:
- **Passenger Service:** Assist travelers with check-in procedures, helping them with ticketing and baggage handling to ensure a friendly and efficient experience.
- **Baggage Handling:** Manage the loading and unloading of passenger baggage, ensuring that all luggage is handled with care and delivered to the correct destinations.
- **Flight Coordination:** Work alongside the flight operations team to ensure timely departures and arrivals, assisting with boarding procedures and providing information to passengers.
- **Safety Procedures:** Implement safety measures to maintain airport security, monitoring any unusual activities and ensuring compliance with safety regulations.
- **Customer Assistance:** Address passenger queries and concerns with patience and professionalism, providing support for issues such as missed flights or luggage delays.
To succeed in this role, you should possess the following skills and attributes:
- **Strong Communication Skills:** Clearly convey information to passengers and collaborate effectively with team members.
- **Attention to Detail:** Pay close attention to details to prevent mistakes in baggage handling and ensure accurate passenger service.
- **Team Player:** Work well with colleagues in a fast-paced environment, demonstrating cooperation and support.
- **Problem-Solving Ability:** Handle unexpected situations with a calm approach, finding solutions quickly and efficiently.
- **Basic Computer Skills:** Comfortably use computer systems for booking, checking in passengers, and managing flight information.
Freshers who have completed their 12th grade and are eager to start their careers in the aviation industry are encouraged to apply.
Experience
Fresher
No. of Openings
45
Education
12th Pass
Role
Air Port Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
kolkata