We are seeking dedicated individuals to join our team as Airport Ground Staff in Kolkata. This entry-level position is ideal for those looking to start their career in the aviation industry.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers at check-in counters, ensuring a smooth process for boarding and a positive travel experience.
2. **Baggage Handling**: Manage luggage and cargo, ensuring all items are loaded and unloaded efficiently and safely.
3. **Customer Service**: Address passenger inquiries, provide information about flight schedules, and resolve any issues that may arise.
4. **Safety Compliance**: Adhere to all airport safety and security regulations, ensuring a secure environment for both passengers and staff.
5. **Communication**: Collaborate with other airport staff, including security and airline representatives, to coordinate operations and maintain effective communication.
Required Skills and Expectations:
Candidates must possess a minimum of a 10th-grade education and should be comfortable working in a fast-paced environment. Effective communication skills are essential, as staff will interact with passengers and team members frequently. A positive attitude, strong work ethic, and the ability to work in a team are critical for success. Basic problem-solving skills are also important, as ground staff will need to address passenger concerns promptly. No prior experience is required, making this an excellent opportunity for fresh graduates seeking to enter the aviation field.