Hiring Freshers || Airport Ground Staff

Job Title: Ground Staff (Aviation)

Department: Airport Operations / Customer Service

Location:All India

Employment Type: Full-time / Shift-based

Job Summary

Ground Staff are responsible for ensuring safe, smooth, and efficient airport operations while delivering excellent customer service to passengers. The role involves passenger handling, baggage operations, coordination with airline and security teams, and compliance with aviation safety regulations.

Key Responsibilities

Assist passengers during check-in, boarding, arrival, and transit

Verify tickets, travel documents, and passenger identification

Handle baggage loading, unloading, and transfers (as applicable)

Provide flight information, delay updates, and airport assistance

Coordinate with cabin crew, ramp staff, and security personnel

Ensure compliance with airport safety and security procedures

Handle customer queries, complaints, and special assistance needs

Maintain discipline, cleanliness, and professional conduct

Mandatory Aviation Certificates & Documents

The following documents/certificates are mandatory to work as Ground Staff:

AVSEC Certificate (Aviation Security)

Issued by: BCAS / DGCA or relevant aviation authority

Mandatory for access to airport operational and restricted areas

Airport Entry Pass (AEP) / Security Clearance

Issued by Airport Authority after police and background verification

Dangerous Goods (DG) Awareness Certificate Category 6

As per IATA Dangerous Goods Regulations

Mandatory for check-in, baggage, cargo, and ground handling staff

Ramp Safety / Airside Safety Certificate (Role-specific)

Mandatory for staff working near aircraft and apron areas

Medical Fitness Certificate

Issued by an authorized medical practitioner

Valid Government Photo ID

Passport / Aadhaar / National ID (as applicable)

Note: Some certificates may be provided by the airline or ground handling agency after selection.

Educational Qualification

Minimum: 10+2 (Higher Secondary)

Graduation preferred but not mandatory

any aviation certificate

Skills & Competencies

Good communication skills (English & local language)

Customer service orientation

Ability to work under pressure and in shifts

Teamwork and coordination skills

Basic computer knowledge

Experience

Freshers can apply

Prior experience in aviation, hospitality, or customer service is an advantage

Working Conditions

Shift-based duty (including nights, weekends, and holidays)

Standing for long hours

Fast-paced airport environment

Salary & Benefits

Salary as per industry standards

Training and uniform provided

Career growth opportunities in aviation

• Experience

  0 - 4 Years

• No. of Openings

  200

• Education

  12th Pass

• Role

  Air Port Ground Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office