Hiring Fresher - Air Hostess - Kolkata

job overview

an air hostess (cabin crew) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. they provide in-flight services, handle passenger queries, and maintain safety standards while representing the airline’s brand professionally. the role requires excellent communication, a service-oriented attitude, and the ability to manage emergencies effectively.

key responsibilities

🧠 safety & security duties

conduct pre-flight checks of emergency and safety equipment.

demonstrate and explain safety procedures and emergency protocols to passengers.

ensure passenger compliance with seat belt, baggage, and electronic device regulations.

administer first aid and manage emergencies when necessary.

coordinate with pilots and ground staff regarding safety or security issues.

💬 passenger service

welcome passengers onboard and assist with seating and cabin orientation.

provide in-flight services, including meals, beverages, and duty-free sales.

assist passengers with special needs, such as elderly passengers, children, or passengers with disabilities.

handle passenger inquiries, complaints, and requests politely and efficiently.

maintain passenger comfort and ensure a positive in-flight experience.

📋 operational & administrative tasks

maintain accurate records of passenger counts, incidents, and service reports.

monitor cabin inventory and report shortages or damages.

ensure cleanliness and orderliness of the cabin before, during, and after flights.

support boarding and disembarkation to maintain smooth operations.

skills & competencies

core skills:

excellent communication and interpersonal abilities

strong customer service orientation

professional presentation and grooming

problem-solving and decision-making capabilities

calmness under pressure and in emergencies

technical skills:

knowledge of aviation safety procedures and in-flight operations

familiarity with aircraft equipment and cabin safety gear

basic understanding of airline operations and protocols

personal attributes:

patience, empathy, and cultural sensitivity

teamwork and coordination skills

flexibility to work on irregular schedules, including nights, weekends, and holidays

attention to detail and high sense of responsibility

educational qualifications

minimum: 10+2 (higher secondary) or equivalent qualification

preferred: diploma/degree in aviation, hospitality, or travel management

certifications: first aid/cpr and dgca-approved cabin crew course (for india)

experience

entry level: freshers with strong communication and presentation skills may apply.

experienced: prior customer service, hospitality, or cabin crew experience is an advantage.

physical & appearance standards

good health and fitness (meeting airline medical standards)

height: typically 155 cm (female) / 170 cm (male) minimum (varies by airline)

vision: correctable to 6/6

professional appearance; no visible tattoos or body piercings while in uniform

work environment

airport terminals and in-flight environments

shift-based schedules including long-haul flights, weekends, and holidays

exposure to different climates and time zones

high interaction with passengers, crew, and ground staff

• Experience

  0 - 6 Years

• No. of Openings

  80

• Education

  12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Air Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai