Admission Counselor

EDULOGIX

a student counsellor is an important role within the sales team. provide administrative support and are involved in

both the pre-sale and post-sale process. under general direction, provides counselling in the areas of admissions,

academics, student services, program selection and career planning related counselling.

duties & responsibilities:

● listening to student's academic, emotional, social, and behavioral concerns in an open and non -judgemental

way.

● working directly with students to develop solutions and set achievable goals.

● assisting with conflict mediation and resolution between students and university to ensure student's goals are not disrupted.

● he / she is required to communicate professionally in person, over the telephone, through email and other

electronic means about admission/ programmes queries.

● reporting student issues to the appropriate authorities.

qualification & experience:

● bachelor’s degree of any statutory university.

● minimum experience - 0-3 years.

● previous experience working as a counsellor in an education institute preferred.

skills & abilities :

● good communication skills.

● ability to manage complaint calls with a calm disposition.

● some knowledge of call center systems such as telephony systems, crm databases and computers.

● willingness to learn and understand all the products and services offered by the organization.

• Experience

  0 - 2 Years

• No. of Openings

  30

• Education

  Any Bachelor Degree

• Role

  Admission Counselor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office