Admission Counselor

EDULOGIX

A Student Counsellor is an important role within the Sales team. Provide administrative support and are involved in

both the pre-sale and post-sale process. Under general direction, provides counselling in the areas of admissions,

academics, student services, program selection and career planning related counselling.

Duties & Responsibilities:

Listening to student's academic, emotional, social, and behavioral concerns in an open and non -judgemental

way.

Working directly with students to develop solutions and set achievable goals.

Assisting with conflict mediation and resolution between students and university to ensure student's goals are not disrupted.

He / She is required to communicate professionally in person, over the telephone, through email and other

electronic means about admission/ programmes queries.

Reporting student issues to the appropriate authorities.

Qualification & Experience:

Bachelors Degree of any statutory University.

Minimum Experience - 0-3 years.

Previous experience working as a counsellor in an education institute preferred.

Skills & Abilities :

Good Communication Skills.

Ability to manage complaint calls with a calm disposition.

Some knowledge of call center systems such as telephony systems, CRM Databases and computers.

Willingness to learn and understand all the products and services offered by the organization.

Experience : 0 - 2 Years

No. of Openings : 30

Education : Any Bachelor Degree

Role : Admission Counselor

Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities

Gender : [ Male / Female ]

Job Country : India