experience required: 1-9 years
working days: 5 days
location: noida
interview type: f2f interview- candidate within delhi
virtual interview- candidate outside delhi
compensation: up to 4 lpa – 5 lpa (fixed) and 4 lpa variable
role summary
we are looking for an admission counsellor who are extremely customer centric and are
excited by the challenges of a new emerging business environment.
as an admission counsellor you will be responsible for developing new leads,
communicating with customers, understanding their needs, and ensuring a smooth sales
process. you must be comfortable making dozens of calls per day, working with channel
partners, generating interest, qualifying prospects and closing sales.
roles and responsibilities
• responsible to manage & convert leads for versatile upgrad programs which are in
collaboration with renowned universities/ institutes such as iiitb, nimms, imt
ghaziabad, deakin business school, iitm liverpool business scholl, mica.
• providing in – depth information to prospective learners, this includes counselling
through phone, email, chat and social media.
• identifying references through the existing customer base to increase the sales
pipeline.
• details pertaining to lead discussions & conversion should be updated real time on
crm (salesforce) software.
• responsible for adherence of the inside sales process, tools and data management.
• meet and overachieve the given weekly, monthly and quarterly target in terms of
revenue as well as number of enrolments.
• handle objections and price negotiations in order to generate sales revenue.
• maintain effective communication till the time learner is onboarded.
skills required
• excellent written and spoken communication skills (english proficiency).
• strong sales bent of mind, in order to understand and effectively communicate what
upgrad is offering to its prospective students and close applications.
• approachable and vibrant personality.
• ability to approach any situation