Key Responsibilities
Manage a Portfolio of Retail Banking Customers Through Phone, Video, Email, and Digital Channels.
Build Long-term Customer Relationships and Act as the Primary Point of Contact for Banking Needs.
Promote and Cross-sell Retail Banking Products such as Savings Accounts, Current Accounts, Fixed Deposits, Loans, Credit Cards, Insurance, and Investment Products.
Conduct Periodic Customer Reviews to Identify Financial Needs and Recommend Suitable Solutions.
Resolve Customer Queries and Service Requests Within Defined Timelines.
Achieve Sales, Revenue, and Customer Satisfaction Targets.
Ensure Compliance with Banking Regulations, Kyc Norms, and Internal Policies.
Maintain Accurate Customer Records and Interaction History in Crm Systems.
Support Customer Onboarding and Digital Banking Adoption Initiatives.
Identify Opportunities to Deepen Customer Relationships and Increase Wallet Share.
Experience
0 - 5 Years
No. of Openings
1
Education
Graduate
Role
Retail Banking Relationship Manager
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik