Fortune Staffing Pvt Ltd

Noida, Uttar Pradesh

Job SummaryWe are hiring a Data Entry Operator for the HDFC ERGO process. The role involves accurate data entry, document verification, and maintaining records in the system. Eligibility CriteriaMinimum 6 months documented experience as a Data Entry OperatorTyping speed: 35 WPMAccuracy: 95% or aboveMinimum Qualification: 12th Pass / Graduate preferredBasic knowledge of MS Excel & Computer OperationsMust be ready to work in rotational shifts Key ResponsibilitiesEnter insurance data with high accuracyVerify documents and correct errorsMaintain daily entry reportsEnsure data confidentialityCoordinate with internal teams Work DetailsLocation: Noida Sector-62 (Work from Office)Shift: Rotational ShiftWorking Days: 6 Days

Debt Recovery: Contacting customers with overdue accounts via phone, email, or mail to secure payments.Negotiation: Arranging payment plans, settlements, and repayment schedules.Customer Service: Resolving payment-related disputes and handling inquiries diplomatically.Record Keeping: Maintaining accurate logs of interactions, payment statuses, and collection efforts.Reporting: Providing regular updates to management on collection progress and outstanding debts.Compliance: Ensuring all activities follow company policies and relevant debt collection laws.Strategy: Identifying reasons for non-payment and collaborating with finance to improve collection strategies.

Talent Sourcing: Finding candidates through job boards, social media (LinkedIn), networks, and databases.Screening & Selection: Reviewing resumes, conducting initial phone/video interviews, assessing skills, and presenting top candidates.Hiring Manager Collaboration: Working with managers to understand job requirements, create JDs, and align on criteria.Interview Coordination: Scheduling and managing all interview logistics between candidates and the hiring team.Offer Management: Extending job offers, negotiating salaries, and finalizing compensation packages.Candidate Relationship Management: Maintaining communication, providing feedback, and ensuring a positive experience.

Find new business opportunities and customersContact potential customers to showcase company products or servicesDevelop relationships with existing customers and keep in touch with themNegotiate prices and terms with customersPrepare sales contracts and keep track of sales activitiesWork with other team members to ensure customer satisfaction