Filza Group India Pvt Ltd

Sultan Palaya, Bangalore

As a Customer Engineer, you will play a crucial role in providing excellent technical support and assistance to our clients. You will be responsible for ensuring customer satisfaction by understanding their needs and resolving any issues they encounter with our products and services.**Key Responsibilities:**- **Technical Support:** Provide assistance to customers by troubleshooting and resolving technical issues related to our products, ensuring they receive timely and effective solutions.- **Product Installation:** Assist in installing and configuring our products at client locations, ensuring everything is set up correctly for maximum performance.- **Customer Training:** Educate clients on how to use our products efficiently, helping them understand features and best practices to enhance their experience.- **Feedback Collection:** Gather feedback from customers regarding their experience with our products, which will help us improve our offerings.- **Documentation:** Maintain accurate records of customer interactions and resolutions, helping us track issues and solutions for future reference.**Required Skills and Expectations:**Candidates should have a diploma in a related field and possess strong communication skills to interact effectively with customers. You should be a quick learner, eager to understand technical details, and able to work well under pressure. A problem-solving attitude is essential, along with basic technical knowledge related to our products. Being a team player is important, and you should have the ability to manage time efficiently to handle multiple tasks. Prior experience is not required, but a passion for technology and customer service is a must.

We are looking for an HR Recruiter to join our team in Bangalore. The ideal candidate will have 1 to 3 years of experience in recruitment and a passion for connecting people with the right job opportunities. **Key Responsibilities:**- **Sourcing Candidates:** Use various platforms like job boards and social media to find potential candidates for open positions.- **Screening Resumes:** Evaluate resumes to shortlist applicants who meet the qualifications for specific roles.- **Conducting Interviews:** Organize and conduct initial interviews to assess candidates qualifications and fit for the company culture.- **Managing Job Postings:** Create and maintain job postings on various platforms to attract a diverse pool of applicants.- **Coordinating with Hiring Managers:** Work closely with hiring managers to understand their needs and help fulfill job vacancies efficiently.- **Maintaining Candidate Records:** Keep detailed records of each candidates progress through the recruitment process in our tracking system.**Required Skills and Expectations:**- Strong communication skills to engage with candidates and hiring managers effectively.- Ability to work in a fast-paced environment and manage multiple roles simultaneously.- Good organizational skills to keep track of candidate applications and interview schedules.- Basic understanding of recruitment processes and familiarity with various sourcing tools.- A proactive attitude, with the ability to identify and solve problems independently.- High motivation and a desire to contribute to team success, demonstrating a strong work ethic.

Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.