Cyitechsearch Interactive Solution

Rajaji Puram, Lucknow

Job Description: Customer Service Associate (Inbound / Outbound) Location: Agra Languages Required: Primary: HindiSecondary: EnglishJob Summary The Customer Service Associate will be responsible for handling inbound and outbound customer calls related to banking services. The role requires providing accurate information, resolving queries, and ensuring a professional and satisfactory customer experience.Key Responsibilities Handle inbound calls and assist customers with queries and complaint registration.Provide end-to-end resolution with high accuracy and ensure First Time Right (FTR).Stay updated with banking products, services, and standard operating procedures.Communicate professionally and effectively with customers and internal stakeholders.Maintain documentation of interactions and follow process guidelines.Eligibility Criteria Educational Qualification:Minimum 12th Pass, OR3-year Diploma after 10th, ORAny higher qualificationTechnical Skills: Basic knowledge of MS OfficeTyping speed: 15 WPM with 85% accuracySpecific Skills: Good communication skillsProblem-solving abilityCustomer-focused mindsetAbility to adapt to process changesWorking ConditionsWorking Days: 6 days a week (1 rotational week off)Shift Duration: 9 hours including breaksShift Timings: Males: 247 rotational shiftsFemales: Between 6 AM to 6 PM (Any 9 hours)

Process: RBLl CARDSRequired count : 20Process details: Customer service + sales Qualifications : HSC /Graduate with 6 months experience in callingShift timing: Day shift for Female, 24*7 Rotational for Male

Urgent hiring for FIS (Fidelity National Information Services)Handle customer queries and resolve issues. *FinTech Process *US Voice Process *24/7 ShiftsWeek Offs: Any 2 rotational Salary: 33k CTCInhand - 28k Who can apply? HSC + 6 months exp Grad fresherApplicant must have excellent communication skills in English (Written and Verbal) Interview rounds: HR Amcat - Svar 65 Typing Ops

Position:- Associate Manger / Field Sales Executive (Customer Advisory Team)Department:- Customer Advisory TeamJOB SUMMARYDirect customer service and sales to existing MLI customers through relationship building. Existing Customer database will be provided by company (called the Book of Relations- BoR).KEY RESPONSIBILITIES Service through relationship management Establishing and strengthening relationship with the allocated customer base. Ensure retention of in his/her allocated Book of Relations (existing customer database). Act as single point of contact for customers for any customer query/complaint. Identify financial goals of customers and providing financial planning assistance. Competition Analysis for giving professional advice to customer Fix self appointments everyday from the given customer database as per the campaign SalesFocus on cross-sell & up-sell opportunity in allocated customersEnsure successful completion of licensing as per MLI standardsKNOWLEDGE / SKILLS / ABILITIESDESIRED QUALIFICATIONS AND EXPERIENCE Process & Result orientation Customer centricity & relationship building Basic Computer Knowledge. Good communication skills- English and regional language

Maintain day to day admission and batch reports . Resolving candidate queries relating to course offered over a call . Ability to provide information clearly and effectively. Counselling of students

Hello,My name is Divanshu Yogi and I work as a Recruiter with Cyitechsearch Interactive Private Solutions Private Limited. One of our clients is currently looking for a Customer Support Executive and the location is Thane, Mumbai. If interested, please give me a call or Whatsapp your CV on.*With Fixed Salary & Permanent hiring.**Designation-* Customer Support Associate (CSA).*Job Profile-*Have to resolute customers query Voice Call/Email/Chat*Mandatory Criteria-*Min HSC Passed.Fresher & Experience both can applyExcellent verbal communication skill in English & Hindi without major MTI for Voice processShould have not applied for any any interview in last 3 days. Customer orientation.No planned leave for upcoming 3 month after joining9 hour of the day, 8 hrs. work and 1 hour breakShould have a typing speed of 30WPM with 90% accuracy(2mins)*Centralised pick up and drop from Thane Station for Thane office only.**Interview Structure-*HR round - General check.OPS round Client Round

Hiring for 90 Customer Support Executive Jobs in Mumbai,Thane West,Ambernath West, Mumbai,Juinagar, Navi Mumbai,Malad West, Mumbai,Bhayander, Mumbai,Kalyan,Thane,Bhiwandi Thane,calling,Telecommunication,Telecaller, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, BHM, B.Pharma, B.Sc, B.Tech/B.E, LLB, MBBS, BVSC with Good knowledge in calling,Telecommunication,Telecaller etc.

Urgent Hiring :: Customer Support Executive :: Thane, MaharashtraHello,My name is Divanshu Yogi and I work as a Recruiter with Cyitechsearch Interactive Private Solutions Private Limited. One of our clients is currently looking for a Customer Support Executive and the location is Thane, Mumbai. If interested, please give me a call or Whatsapp your CVWith Fixed Salary & Permanent hiring.Designation-Customer Support Associate (CSA).Job Profile-Have to resolute customers query Voice Call/Email/ChatMandatory Criteria-Min HSC Passed.Fresher & Experience both can applyExcellent verbal communication skill in English & Hindi without major MTI for Voice processShould have not applied for any any interview in last 3 days. Customer orientation.No planned leave for upcoming 3 month after joining9 hour of the day, 8 hrs. work and 1 hour breakShould have a typing speed of 30WPM with 90% accuracy(2mins)Centralised pickeup and drop from Thane Station Interview Structure-HR round - General check.OPS round Client Round