Careernet

Pune, Maharashtra

We are hiring candidates for Customer Support Role (Inbound Voice)Languages are required : Hindi & English (fluent)Location: Koramangla, BangaloreSalary: 20,000Day Shift6 days workingQualification: Any Graduation (except BE/Btech)Interview Mode: Face to FaceTo apply, call SONIA 8447674871 or share your resume at sonia.baurai@careernet.in

Greetings from Careernet!!!Work Mode: Work From OfficeNOTE: Experience Required minimum 6m to 3 years in Voice Support.Languages Required: English & HindiPosition: Customer ServiceIndustry: BankingSalary: 2.50 to 3.00LacsJob Location: Sec 125 Noida & Thane Wagle Estate.Age Limit: 28yrsQualification: Graduation.Work Schedule(# of Working Days): 6 Days working and 1 rotational offResponsibilities:To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries & requests to customer's satisfactionTo identify and convert the opportunities for cross selling (banking product) on customer's callResponsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target)Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the processAct on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performanceInterview Mode: F2F

Greetings from Careernet!!!Looking for Customer support (inbound voice process)- WORK FROM OFFICEQualification: 12th/graduate/ diplomaExperience: Required minimum 6months in voice process. Salary: 20k to 24k (depends on interview)Location: Chandivali Andheri EastLooking for only immediate joinerCandidates should have 6months to 1 years of experience at presentShift Timing For Females: 7AM till 8PM any -Day shift only For males(should be flexible for 24/7 shift)6 days working -1 rotational offCandidates should be in Mumbai and candidates from other locations won't be eligible.good communication skills and customer support experience requiredPerformance incentives joining bonus (candidates will get after completing 3m and 6m )Selection Process : F2F (Walk-in interview)HR round Ops RoundAptitude testClient round