Black & White Business Solutions

Indira Nagar, Bangalore

Openings For HR recruitmentDay shift6 days workingMonday - Friday working, Sunday offMore details contactHR Akila

Telecom Process - BPO Customer Service / Voice SupportJob descriptionUrgent Hiring for International BPO Customer Service Voice ProcessONLY IMMEADIATE JOINERS REQUIRED - HIRING FOR INTERNATIONAL VOICE SUPPORTFresher Graduate / Undergraduate with Excellent EnglishExp. Undergraduate / GraduateAny Graduate & UndergraduateEnglish ExcellentRespond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresUpdate our internal databases with information about technical issues and useful discussions with customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team members.Inform customers about new features and functionalitiesGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.Candidate should possess excellent oral and written communication skillsCandidate with good customer service skills would be preferredCandidate should have 0-1 year of experience in Customer Support Voice Process.Prior experience in Customer Service industry will be an added advantage.Should be open to work in Night shifts / Rotational Shifts.Candidates with backlogs/arrears in their degree are not eligibleResponsible for dealing with Domestic & International ClientsResponsible for dealing with Clients Queries.Requirements and SkillsExperience as a Customer Support Specialist or similar CS roleFamiliarity with our industry is a plusExperience using help desk software and remote support toolsUnderstanding of how CRM systems workExcellent communication and problem-solving skillsMulti-tasking abilitiesPatience when handling tough casesBenefits :Rotational Shift5 Days Working / 2 day rotational offWork From

Job descriptionGreetings of the day!!LOOKING FOR - FRESHERS Experience : HR IT RecruiterLocation : Bangalore, Indiranagar-CMH roadNotice Period : Immediate JoinerQualification: Any Graduates bca,bsc,bcom computer appliction,BE.We are looking for ambitious, result oriented Freshers with excellent communication skills to join our growth-oriented, passionate team of HR Recruiters.If interested, Kindly give us a call on the below mentioned number or drop us a text on the same numberContact: HR AkilaRoles and responsibilities :Candidates who would like to build a career in HR IT RecruitmentFreshers seeking an opportunity to upgrade their skills by working on recruitment for the leading MNC companies.Sourcing Candidates from various Job portals like Naukri /Monster/ shine and Linkedin.Screening the candidate's resumes and contacting relevant candidates.Assess knowledge, Communication skills aptitude, and experience of the applicant.Arranging interviews for selected candidates with the chosen company.Excellent learning skills and maintaining good relationships with candidates..End-to-end recruitment & Computer skills (Word, Excel, Outlook, Internet etc)working on requirements.Working on Target based.( EXCELLENT COMMUNICATION MANDATORY)Regards, Talent acquisition team,Black and White outsourcing Pvt LtdContact: HR Akila

Customer support executive. (Voice process / Semi-voice process). Location: Bangalore Experience: 0 - 5 yearsJob descriptionHiring for International BPO / Experienced / Freshers / Should be flexible with Rotational Shift.Graduate Under grad Freshers can applyShould be flexible with shiftsWork from Office onlyImmediate JoiningFresher or Experience can appear for interview.Contact:And we are hiring for many other companies and other processes.Customer SupportAR callerCustomer SupportVoice ProcessBanking ProcessTechnical SupportSwitchingRoutingDNSOSI ModelIP AddressingSkills Required :Should be flexible with rotational ShiftsGood English Communication SkillsGraduates fresher or Experience in BPO (0-5) can applyRequired Candidate profileGood Incentives and Night shift allowanceEducation: UG, Any Graduate in Any Specialization,PG :Any Postgraduate in Any Specialization.Documents Required :Fresher :10th / 12th / Graduation all semester Marks cardAadhaar Card ID proofPan Cad IDExperience :Previous Companies Offer letter / relieving letter / one month pay slips10th / 12th / Graduation all semester Marks card /PDC/convocation certificate (Mandatory)Aadhaar Card ID proof (Mandatory )Pan Cad ID (Mandatory )Voter ID Contact:NOTE:- ITS FREE JOB PLACEMENT.Interview Location Black and white business solutions Pvt Ltd.#721, 2nd floor CMH road, Indiranagar,Bangalore 560038. Land mark- opp to MK Retail, Andhra bank.********PLEASE DO REFER YOUR FRIENDS**********