Balbale Consulting Services

Kopar Khairane, Navi Mumbai

We are looking for a high energy, highly organized, people person to step into a Sales & Account Management opportunity. This individual will be the main point of contact for the company's existing customers and help drive new business amongst these clients. This is a Remote job. Key Responsibilities: Account Management: Build and maintain relationships with existing accounts, ensuring high levels of customer satisfaction and retention. Sales Pipeline Management: Assist the sales team in organizing and tracking sales leads, opportunities, and ongoing projects. Revenue Generation: Identify and develop new business opportunities within existing accounts by understanding customer needs and strategically positioning products for new projects. Technical Expertise: Develop a deep understanding of the company's specialty chemical products and their applications. Collaboration: Work closely with the technical and product development teams to align sales strategies with product capabilities. Reporting: Maintain accurate records of customer interactions, sales progress, and revenue projections in the CRM system. Priority towards candidates with experience in technical sales, preferably in specialty chemicals or raw materials to the personal care and cosmetics industryor a related scientific/technology industry. Bachelor's degree in Chemistry, Chemical Engineering, Business, or a related technical field. Proven track record of successful account management and revenue growth. Strong organizational and communication skills. Ability to understand complex technical products and effectively communicate their benefits to customers. Proficiency in CRM tools and sales pipeline management software.

The mandate seeks someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn't afraid to roll up their sleeves and get their hands dirty.- The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones.Job Responsibilities :- Cultivating solid relationships with clients through the provision of exceptional after-sales service.- Creating a positive onboarding experience for new clients.- Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.- Maintaining an accurate record of all existing and potential clients.- Inspire repeat-business from clients.- Responding to client inquiries in a timely and professional manner.- Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings- Ensure timely receivables and cash flow from clients- Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.- Prepare timely team and client updates on all stages of project processesThe ideal candidate must have :- At least 4+ years of experience in account management/client services roles in digital marketing agency experience with extensive experience in performance marketing- Have excellent verbal, written communication, and presentation skills.- Have a willingness to be flexible: Work beyond what is described in the job description.- Understand the market and competitor activities.- Be able to seek out the appropriate contact in a targeted organization- Respect handling complaints- Ability to deliver results under pressure.- Have experience in project management