Zelda Infotech

Gurgaon Sector 45

DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION: GURUGRAM, SECTOR 32SHIFT: ROTATIONALSALARY: 3.5-4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCEELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW: WALK INKEY RESPONSIBILITIES:--Answer inbound/outbound customer calls professionally.-Resolve queries, complaints, and service issues promptly.-Provide accurate information related to products or services.-Maintain clear, polite, and effective communication.-Document call details and update customer records.-Follow call scripts and adhere to quality standards.-Escalate unresolved issues to the appropriate team.-Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON Shraddha@zeldainfotech.com

DESIGNATION:- CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION:- GURUGRAM, SECTOR 32SHIFT:- US SHIFT ONLYSALARY:-3.5-4 LPA+NIGHT SHIFT ALLOWANCE+ HEALTH INSURANCEELIGIBLE:- 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW:- WALK INKEY RESPONSIBILITIES:-Answer inbound/outbound customer calls professionally.Resolve queries, complaints, and service issues promptly.Provide accurate information related to products or services.Maintain clear, polite, and effective communication.Document call details and update customer records.Follow call scripts and adhere to quality standards.Escalate unresolved issues to the appropriate team.Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON tiwari.shraddha2801@gmail.com