WEN

Chandigarh

We are hiring for a Duty manager profile for our client in Goa.Job Description> Defining and implementing front desk objectives and procedures.> Training staff and managing the shift schedules.> Attending to guests' complaints and questions and providing exceptional customer service.> Ensuring that the front desk and reception area is kept clean and organized.> Managing budgets, records, and contracts.> Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.> Conducting performance reviews with the front desk staff.> Generating reports and feedback for presentation to the general manager.OTHER REQUIREMENTSCandidate should have minimum 2-4yrs experience in similar role.Candidate should have excellent communication skillsShould hold strong knowledge & hands-on experience with Opera background.