Please find the JD for the Collection Manager profileResponsible for cash collections/operations / liquidation, cash pick-up, cash delivery, and compliance with policies and guidelines with respect to collections.Responsible for overdue debt management, taking charge of the current overdue debt situation.Connecting with the borrowers who have delinquency via various methods including phone call, and mails and direct visits (if required).Recording the collection situation, getting information from customers/clients, and updating it periodically.To assist in analyzing overdue data, summarizing collection experiences.Taking active measures to promote collection issues to avoid losses with an effort and make the account due within the definite quota.Ensure timely & accurate cash logistics services and & maintain good collection relations with customers/Clients.Queries & complaints resolution, internal process and controls, timely reporting to the reporting officer.