Designation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Job Responsibilities Deliver excellent technical support (via voice process) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities
ONLY MALE CANDIDATESDesignation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) ONLY MALE CANDIDATES MAY APPLYJob Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Min 2 years of experience working in an international BPO in voice process
We are hiring for medical coders who is doing ICD 10 PCS coding for surgical procedures and who is CPC certified for our client Niva Bupa, location is Sec 59, Noida/ GurgaonBelow attached is the JD-Job title- Medical coderPosition description-Senior ExecutiveType of position-Full- timeVacancies- 2Department-ClaimsSupervisor-Dr Vikas GuptaBased atGurgaon/ NoidaQualification- BSC, B.Pharma, D. PharmaJob BriefWe are looking for a Medical Coder to join our team to assist us in verifying, validating coding for insurance claims and databases. The Medical Coder will also impart regular training to the team and will display motivation, be detail-oriented and have outstanding people skills that help them navigate any situation with ease.Key Responsibilities and accountabilities Account for coding and abstracting of patient encounters Research and analyze data needs for reimbursement Make sure that codes are sequenced according to government and insurance regulations ICD codes training Ensure all medical records are filed and processed correctly Analyze medical records and identify documentation deficiencies Serve as resource and subject matter expert to other coding staff Review and verify documentation for diagnoses, procedures and treatment results Identify diagnostic and procedural informationRequirements & Skills Should have done coding certification Proven work experience as a Medical Coder or similar role 2+ years of work experience as a Medical Coder Proficient computer skills Work with coding software Excellent communication skills, both verbal and written Outstanding organizational skills Ability to maintain the confidentiality of information