SJS The Rise

Manish Nagar, Nagpur

Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline

Key Responsibilities: -1. Manage incoming and outgoing correspondence (emails, letters, and packages)2. Maintain accurate records and databases (filing, data entry)3. Provide administrative support (scheduling appointments, meetings)4. Handle phone calls and respond to queries5. Manage office supplies and inventory6. Organize events and meetings7. Ensure office maintenance and facilities management8. Support HR tasks (filing, documentation)

We are looking for highly motivated and detail-oriented individuals to join our team for a 2-month contract as Data Entry Operators. The role involves accurately entering data into systems and databases, ensuring all information is correct, and meeting strict deadlines. You can choose between day shift or night shift based on your preference.Key Responsibilities:Inputting data from various sources into the companys system with high accuracy and efficiency.Ensuring data accuracy and resolving any discrepancies promptly.Maintaining and updating records in the database as per instructions.Organizing and filing documents for easy retrieval.Verifying the integrity of data before entering it into the system.Following established processes and guidelines to ensure timely completion of tasks.Collaborating with team members to meet daily and weekly targets.Handling confidential information with professionalism and discretion.

We are seeking enthusiastic and customer-oriented individuals to join our team as Chat Support Agents. In this role, you will be responsible for engaging with customers through live chat, addressing their inquiries, resolving issues, and providing a seamless and positive experience. The position offers flexibility with both day shift and night shift options available.

We are looking for a dynamic and motivated HR Recruiter to join our team. As an HR Recruiter, you will be responsible for sourcing, screening, and recruiting top talent to fill open positions within the organization. This role involves collaborating with hiring managers, understanding job requirements, and ensuring a smooth and efficient recruitment process. You will play a key role in building the team and contributing to the overall growth of the company.Key Responsibilities:Talent Sourcing: Utilize various channels, including job portals, social media, and internal databases, to source potential candidates for open positions.Screening & Interviewing: Review resumes, conduct initial phone screenings, and interview candidates to assess qualifications, experience, and cultural fit.Collaboration with Hiring Managers: Work closely with department heads and hiring managers to understand job requirements, team needs, and help design job descriptions.Job Postings & Advertising: Create and post job advertisements across various platforms to attract qualified candidates.Candidate Management: Keep candidates informed throughout the recruitment process, ensuring a positive candidate experience.Offer Management: Assist in extending job offers, negotiating salary, and managing candidate onboarding processes.Database Management: Maintain an up-to-date database of potential candidates for future hiring needs.Tracking Metrics: Monitor and report recruitment metrics, such as time-to-fill, candidate quality, and hiring success rates.Employer Branding: Promote the company as an employer of choice by highlighting its culture, values, and benefits during the recruitment process.