Patronage Technologies

Sowripalayam, Coimbatore

Job DescriptionWe are looking for a proactive and enthusiastic Lead Generation Executive to support our business growth through email marketing campaigns and LinkedIn outreach. This role is ideal for freshers who are eager to build a career in sales, business development, and client engagement.Key Responsibilities Execute email marketing campaigns for lead generation and client acquisition Conduct LinkedIn outreach to identify and connect with potential clients Research target audiences and maintain prospect databases Draft professional outreach messages and follow-up emails Track responses, engagement, and conversion metrics Coordinate with internal teams to align outreach strategies Maintain accurate records of communication and leadsRequired Skills & Qualifications Freshers are most welcome (training and guidance will be provided) Basic understanding of email marketing and LinkedIn outreach Good written communication skills in English Willingness to learn sales and client acquisition techniques Self-motivated and goal-oriented attitudeEligibility Criteria Candidates must be based in Tier-2 or Tier-3 cities Must have a personal laptop Reliable high-speed internet connection is mandatoryWhat We Offer Competitive monthly salary and incentives Remote work opportunity Hands-on exposure to client acquisition and digital outreach Learning and growth opportunities in sales and marketing

Job Description: Call Receiving Executive USA Inbound Call CenterLocation: Thane, MumbaiExperience: Minimum 1 to 3 Years Experience in a USA/UK-Based Call Center________________________________________Key Responsibilities:1. Answer Incoming Calls:o Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.o Ensure each customer interaction is handled promptly and courteously.2. Provide Information & Support:o Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines.o Ensure customers fully understand the services/products they are inquiring about.3. Follow Call Scripts & Policies:o Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls.o Ensure all customer interactions are in line with the companys standards and regulations.4. Resolve Customer Issues:o Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary.o Follow through to ensure customer satisfaction with the resolution process.5. Maintain Call Quality:o Ensure clear, concise, and positive communication with every customer.o Practice active listening to understand the customer's needs and provide tailored support, maintaining a high level of professionalism at all times.6. Update Customer Records:o Accurately log customer call details, including inquiries, issues, and resolutions, in CRM software to ensure records are up-to-date.o Maintain detailed and accurate customer records for future reference and follow-up.7. Meet Performance Targets:o Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT) to contribute to team and company goals.o Ensure efficiency without compromising the quality of service provided t