Oxale Infotech

Cantonment Amritsar

Oxale InfotechJob descriptionAre you ready to embark on a career journey where you can make a real difference in people's lives while driving sales growth? Look no further! Oxale Infotech is seeking passionate individuals to join our team as Customer Care and Sales Representatives.As a Customer Care and Sales Representative, where you can work from the comfort of your own home, allowing you to achieve a better work-life balance while still making a meaningful impact on our customers and our business.If you are a confident communicator with excellent English language skills, you'll play a crucial role in ensuring our customers receive the highest level of support and guidance, all while driving sales to contribute to our company's growth.About Us:Oxale Infotech, providing the services in the United States. With a commitment to excellence and a customer-centric approach, we strive to exceed expectations and build long-lasting relationships with our clients.Responsibilities :As a Customer Care and Sales Representative, you will: Identify and assess customers needs to achieve satisfaction. Addressing inquiries, resolving issues, and providing service recommendations. Utilize your excellent communication and sales skills to build sustainable relationships and trust with customer. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Take the extra mile to engage customers.Requirements and Skills: Excellent English communication skills are essential for this role. Having strong conflict resolution skills helps customer care executives resolve customer issues promptly. Strong English communication skills are vital for building rapport, understanding customer needs, and active listening. Ability to multi-task, prioritize, and manage time effectively. Interpersonal Communication Skills with positive attitude, patience and empathy. Collecting and analyzing customer