1. Must have 2-5 years of experience in taking calls for Kindle, Alexa, Routers, and other related Peripherals and issues.2. Need to handle US Technical Support calls.3. Providing Technical Services & Sell Warranty Plans.Required Candidate Profile:1. Strong understanding of basic e-mail, and must be able to troubleshoot and resolve the issues related to computers, devices, and routers.2. Strong Technical and analytical skills.3. Must be confident in pitching about the service plans for the customers.4. Solid experience in problem analysis and resolution of software problems.5. Must be fluent in English.6. Must be comfortable in Nightshift.Perks and Benefits:1. Handsome salary2. Rotational week off3. Work with MNC4. High Prospect of growth.