oxale infotech
job description
are you ready to embark on a career journey where you can make a real difference in people's lives while driving sales growth? look no further! oxale infotech is seeking passionate individuals to join our team as customer care and sales representatives.
as a customer care and sales representative, where you can work from the comfort of your own home, allowing you to achieve a better work-life balance while still making a meaningful impact on our customers and our business.
if you are a confident communicator with excellent english language skills, you'll play a crucial role in ensuring our customers receive the highest level of support and guidance, all while driving sales to contribute to our company's growth.
about us:
oxale infotech, providing the services in the united states. with a commitment to excellence and a customer-centric approach, we strive to exceed expectations and build long-lasting relationships with our clients.
responsibilities :
as a customer care and sales representative, you will:
• identify and assess customers’ needs to achieve satisfaction.
• addressing inquiries, resolving issues, and providing service recommendations.
• utilize your excellent communication and sales skills to build sustainable relationships and trust with customer.
• handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• take the extra mile to engage customers.
requirements and skills:
• excellent english communication skills are essential for this role.
• having strong conflict resolution skills helps customer care executives resolve customer issues promptly.
• strong english communication skills are vital for building rapport, understanding customer needs, and active listening.
• ability to multi-task, prioritize, and manage time effectively.
• interpersonal communication skills with positive attitude, patience and empathy.
• collecting and analyzing customer