Odilia Global

Noida Sector 63

Job Description: Customer Service Executive (Voice and Non-Voice Process)Requirements:Excellent communication skills in English.Fluent in spoken and written English.Typing speed of 55-60 WPM.Responsibilities:Handle customer inquiries and resolve issues via phone, email, and chat (non-voice).Provide exceptional customer service while maintaining professionalism.Assist with order placement, tracking, returns, and refunds.Maintain accurate records of customer interactions.Collaborate with other departments to ensure timely resolution of issues.