Lavoro HR Solutions

Kovaipudur, Coimbatore

As a Customer Care Associate located in Thoraipakkam, you will play a key role in ensuring customer satisfaction and providing support for various inquiries. This is a full-time position suitable for those with little to no experience but a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer queries via phone, email, or chat in a friendly and efficient manner to provide accurate information and resolve issues.- **Maintain Customer Records:** Document customer interactions accurately in the system to ensure all information is up-to-date and can be referenced when needed.- **Assist in Problem Resolution:** Identify and troubleshoot customer concerns, offering solutions or escalating issues to the appropriate departments as necessary.- **Follow Up on Customer Feedback:** Engage with customers to gather and understand feedback, ensuring they feel heard and valued, and report this information to enhance services.- **Team Collaboration:** Work closely with team members and supervisors to share knowledge and improve overall customer service processes effectively.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Effective communication skills are essential, enabling clear interaction with customers. A positive attitude and a willingness to learn are important, as you will be adapting to various situations. Basic computer skills and familiarity with customer service software will be advantageous. We look for individuals who are empathetic, patient, and keen to provide excellent service, contributing to a supportive and friendly work environment.

We are seeking a passionate and dedicated Hindi Faculty to join our team in Coimbatore. The ideal candidate should have a love for teaching and an ability to inspire students to appreciate the Hindi language and culture.Key Responsibilities:1. **Teaching Hindi**: Deliver engaging lessons that cover grammar, literature, and conversation skills, catering to different learning levels and styles.2. **Course Development**: Assist in creating and updating curriculum materials and lesson plans, ensuring they are relevant and effective in promoting language proficiency.3. **Student Assessment**: Evaluate student performance through assignments, tests, and participation, providing constructive feedback to help them improve.4. **Classroom Management**: Foster a positive and inclusive classroom environment that encourages student participation and promotes a love for the Hindi language.5. **Parent Communication**: Maintain open lines of communication with parents regarding student progress and any areas of concern, fostering a collaborative approach to learning.Required Skills and Expectations:Applicants must possess a minimum education of 12th pass. A strong command of the Hindi language and the ability to explain concepts clearly are essential. Candidates should be enthusiastic, patient, and able to connect with students of various ages. Excellent communication and interpersonal skills are necessary for successful classroom interactions. Basic computer skills will be beneficial for lesson planning and assessments. A creative approach to teaching will be appreciated, allowing for a dynamic learning experience. Fresh graduates are welcome to apply.

Responsibilities of Team Leader1. Recruiting and training Telesales Representatives2. Assisting in the development of effective sales strategies3. Implementing and monitoring the performance of sales strategies4. Analysing the performance of the telesales team members5. Preparing and setting monthly and weekly sales targets6. Building and maintaining long-term customer relations7. Preparing and presenting detailed and accurate sales reports8. Addressing any customer queries and complaints9. Maintaining an updated record of all important customer information in the database10 Assisting in developing sales scripts11. Recording sales calls and meetings details for future reference12. Keeping a track of KPIs13. Taking up any urgent requests or queries in a timely mannerWork Location : WhitefieldSkills : The ability to analyse data and make decisions quickly, Confidence & Team working skillsWork Experience : Minimum 3 Years

Full Stack React JS DeveloperWe are looking for a seasoned full stack React ( JS) developer MYSQL build and manage our web applications and web services. Candidates should have a minimum of 4 years recent experience with the skills listed below.Objectives of this Role Develop web services and APIs (Both REST and GraphQL) Design and create schema for both SQL and MySQL Developing both front-end and back-end web apps using Next JS framework Creating servers and databases for functionality Ensuring responsiveness of applications in all screen sizesSkills and Qualifications First and foremost, appreciation for clean, well-documented code and development best practices 4+ years of professional experience in developing APIs and server-side apps with Node JS 3+ years professional experience in developing frontend apps using React JS Excellent working knowledge of HTML and JavaScript Hands-on experience in building responsive UI Strong understanding of database systems and experience in designing database schemas, both relational (PostgreSQL, SQLite) and non relational (Redis, MongoDB)

IONIC Mobile App Developer (IMMEDIATE JOINING)Desired profile :Good exposure to design and development of the hybrid mobile app using Ionic Framework and Cordova.Good understanding of Angular JS and jQuery.Must have developed at least 1 mobile app on Ionic Framework. Should be able to handle complete app development lifecycle independently. Knowledge of Push Notification Service and Firebase will be an added advantage.Job Responsibilities :At least 1 Years of Mobile App Development experience in Ionic Framework (Version 3 / Latest Version)Built advanced applications (at least 2 live projects) in Ionic FrameworkStrong knowledge of application design patternsWorked on Social API integration, Core location APIs, Payment gateway integration, Google Maps, Geo-Location, Map Web Views, Push Notification ServiceMust have strong experience in JavaScript, Cordova , Angular JS / Node JS/ React Strong Knowledge of SQLite, MySQL, Firebase. Experience on UI technologies including HTML5, CSS, CSS3, & JavaScript. Able to Optimize for multi-device iPhone, iPad, Tablet & SmartphonesPublished 2 or more apps in Google Play Store and Apple iTunes store, Knowledge of Chat Application Development will be added advantage Experience of developing native Android or iOS applications will be an added advantageJob Types: Full-time, Regular / Permanent

Node js developerResponsibilities:-Develop an application using React/ Node.js with Web Sockets/ REST Developing and maintaining all server-side network components Work within a fast-paced environment Use REST to implement API integrations with other platformsRequirements :-Experience with React JS, Node.JS, using typescripts in UI components Experience with developing Microservices Experience developing and using RESTFUL APIs Experience with Git Experience using other front-end frameworks. Code, teste and operate node.js based services Effectively use tools and ingenuity to identify and fix defects before they become a problemKey SkillsNodeJava scriptNode.jsAPIJob Types: Full-time, Regular / PermanentExperience:Node JS: 2 year (Preferred)Total: 4 year (Preferred)Job Types: Full-time, Regular / Permanent