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Bhubaneswar, Odisha

HIRING ALERT Position: Social Media Lead Development Executive / Social Media HRLocation: 100% Remote Work From HomeJob Type: Online Full-Time or Part-TimeWho Can Apply? Students Freshers Freelancers Anyone looking for an online opportunity!Perks:Attractive Salary + IncentivesFlexible Work HoursWork Support & Training ProvidedNo Fees Absolutely FREE to ApplyZero Investment Needed How to Apply:Submit your application today! Well reach out for the interview process.Kickstart your online career Apply Now!Limited positions available Dont miss out!

Job Title: Representative, Operations (Customer Service / Technical Support)Location: Remote / On-site (based on client requirement)Experience: Freshers & Experienced Candidates WelcomeJob Overview:We are hiring Customer Service / Technical Support Representatives who will interact with customers via inbound/outbound calls, emails, chats, or web-based platforms, depending on the clients needs. This role involves resolving routine issues, providing product or service support, and delivering a positive customer experience.Key Responsibilities:Deliver services in alignment with contractual Key Performance Indicators (KPIs)Understand customer needs through effective probing and provide accurate solutionsRespond to inquiries in a courteous, professional, and empathetic mannerMaintain up-to-date knowledge of client products, services, and processesAccurately document all customer interactions and follow-up actionsParticipate in continuous improvement initiatives to enhance customer satisfactionPromote and offer relevant products and services to customersUtilize internal systems and tools to track, resolve, and document support ticketsRefer to knowledge bases, internal documentation, or senior staff when neededAdditional Responsibilities (Content Moderator Role if applicable):Candidates selected for a Content Moderator role may be required to:Review and moderate user-generated content including text, images, and videosIdentify and escalate content involving violence, extremism, explicit content, or material violating platform policiesEnsure flagged content aligns with the clients terms of service and community standardsWork with high sensitivity and objectivity on sensitive or controversial topicsCandidate Profile:Educational Qualification: Graduate / Undergraduate (any discipline)Strong communication skills both verbal and writtenGood computer navigation and basic PC knowledgeDetail-oriented, dependable, and highly professionalComfortable with multi-tasking and working in a high-paced environmentAbility to adapt to rotational shifts and changing work schedulesStrong problem-solving and analytical skillsAbility to work both independently and collaboratively in a team environmentA positive attitude with patience and empathy in customer interactionsAdditional Notes:Candidates must be comfortable with repetitive tasks and dynamic KPIsPrior customer service, BPO, or moderation experience is a plus, but not mandatoryProper training and support will be providedLimited positions available Dont miss out!