As an Airport Ticketing Staff member in Gurgaon, India, you will assist travelers by processing ticket bookings and ensuring their journey begins smoothly. This role welcomes individuals with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. **Ticket Booking and Issuance**: You will handle ticket sales, process payments, and issue boarding passes, ensuring accuracy in every transaction to enhance customer satisfaction.2. **Customer Service**: You will engage with passengers both at the counter and via phone or email, addressing their queries and providing assistance with itinerary changes or cancellations whenever necessary.3. **Flight Updates**: Keeping passengers informed, you will provide real-time updates on flight schedules, delays, and cancellations, ensuring they are aware of any changes affecting their travel plans.4. **Collaboration with Airlines**: You will work closely with airline representatives to resolve any issues related to tickets or baggage, maintaining smooth communication for efficient operations.5. **Handling Documentation**: Responsible for managing required travel documents, you will ensure all paperwork is processed properly, adhering to aviation regulations and company policies.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact positively with customers. Attention to detail is crucial for handling ticketing accurately. The ability to work in a fast-paced environment and manage multiple tasks simultaneously is essential. Basic computer skills are necessary to navigate booking systems effectively. A willingness to learn and adapt to new procedures is equally important for success in this role.