We are looking for enthusiastic Air Ticketing Staff to join our team in Gorakhpur. This full-time position is ideal for freshers who have completed their 10th grade education and are eager to learn about the travel industry.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking air tickets by understanding their travel needs and preferences, ensuring accuracy in the ticketing process.- **Customer Service:** Provide excellent assistance to clients by answering inquiries, addressing concerns, and offering travel advice to enhance their experience.- **Processing Payments:** Handle payment transactions securely and efficiently, ensuring that all financial activities are recorded properly.- **Coordination with Airlines:** Liaise with various airlines to check for flight availability, pricing, and special offers to provide the best options to customers.- **Handling Documentation:** Prepare and manage all necessary documentation related to ticket issuance and cancellations, maintaining a high level of organization.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with customers. Basic knowledge of computers and familiarity with ticketing software will be beneficial. A keen eye for detail is important for ensuring accuracy in bookings and documentation. Additionally, candidates must be customer-oriented, showing professionalism and patience while assisting clients. A willingness to learn and adapt in a fast-paced environment is essential for success in this role.