Order processing, order management, and contract management; Preparing quotations and customer documentation; Customer, distributor, manufacturer, and vendor follow-up; Data entry, reports, and record maintenance; Invoice and purchasing support; Product and pricing research; Email and administrative support; Reporting and spreadsheet maintenance; Coordination with employees, customers, distributors, manufacturers, and vendors; Creation, organization, maintenance, and management of customer and prospect lists, records, and related data; Routine CRM/ERP use and administration; Routine creation and maintenance of spreadsheets, reports, dashboards, workflows, databases, templates, and other business records or operational tools; Data management and maintenance of customer and prospect records; and Other mutually agreed backend, administrative, operational, or support activities reasonably within the capabilities of the assigned backend personnel.