We are seeking an Air Ticketing Agent to assist customers with booking flight tickets, managing inquiries, and providing travel-related support. This role is perfect for individuals looking to start their career in the travel industry, working in a dynamic office environment in Asansol, India.Key Responsibilities:1. Ticket Booking: Assist customers in selecting and booking air tickets based on their travel preferences, ensuring all details are accurately captured to avoid issues.2. Customer Support: Respond to inquiries related to flight schedules, prices, and travel policies, providing clear and timely information to enhance customer experience.3. Payment Processing: Handle ticket payment transactions securely, ensuring compliance with company policies while maintaining accurate financial records.4. Travel Information: Provide clients with essential travel information, including visa requirements, baggage policies, and airport procedures to ensure a smooth journey.5. Complaint Resolution: Address customer complaints and find appropriate solutions to issues related to ticketing and travel arrangements, striving to maintain customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work collaboratively in a team. Attention to detail is crucial for accurately handling bookings and payments. A basic understanding of computers and ticketing software is essential. Additionally, a friendly and professional attitude is necessary to effectively engage with customers in a fast-paced environment.