As an Air Ticketing Executive in Raipur, your main role is to assist customers with their air travel needs, ensuring a smooth ticket booking experience. You will work full time from the office and be the point of contact for travelers seeking flight reservations.**Key Responsibilities:**- **Booking Flights:** Handle the entire flight booking process for customers using the appropriate systems and software, ensuring accuracy in reservations.- **Customer Service:** Provide excellent customer support by answering queries and addressing concerns regarding flights, ticket changes, or cancellations.- **Ticket Issuance:** Generate and issue electronic tickets for customers promptly, ensuring all ticket details are correctly reflected.- **Payment Processing:** Manage payment transactions efficiently, confirming payments and issuing invoices to customers as needed.- **Reservation Changes:** Assist customers with modifications to their travel plans, such as date changes or flight upgrades, while adhering to airline policies.- **Collaboration:** Work with airline partners and travel agencies to stay updated on flight schedules, availability, and promotions.**Required Skills and Expectations:**Candidates should possess strong communication skills, with the ability to interact effectively with customers and colleagues. Basic computer knowledge is essential, particularly in ticketing software and office applications. Attention to detail is crucial for processing bookings accurately. You should be a quick learner, as the role requires understanding airline policies and fare structures. A positive attitude and a commitment to providing excellent service will be highly valued in this fast-paced environment.