Work From Home Jobs in West Bengal

Job Title: Customer Support & Sales ExecutiveDepartment: Sales & Customer ExperienceJob Type: Full-timeLocation: [City / On-site / Hybrid / Remote]Training: Paid initial training provided before official onboarding/operations---Role Overview:We are seeking an energetic, customer-centric Customer Support & Sales Executive to manage incoming customer inquiries while identifying upsell and cross-sell opportunities. In this role, you will undergo a comprehensive paid training program covering our product line, CRM systems, and customer engagement standards before transitioning into full company procedures and daily operations.---Training & Onboarding:- Includes mandatory paid training prior to commencing standard company procedures.- Covers in-depth product knowledge, customer communication etiquette, sales workflows, and tool handling.- Successfully completing the training phase will lead directly into daily live support and sales operations.---Key Responsibilities:Customer Support:- Handle inbound customer queries via phone, email, live chat, or WhatsApp in a professional, timely manner.- Diagnose customer issues, troubleshoot standard concerns, and escalate complex tickets to relevant teams.- Maintain high customer satisfaction (CSAT) scores and meet first-response resolution targets.Sales & Conversions:- Connect with inbound leads, understand user requirements, and present suitable products or services.- Follow up consistently with prospective clients to convert inquiries into active sales.- Identify opportunities to upsell, cross-sell, or renew existing customer accounts.Operations & CRM Management:- Accurately log all client interactions, lead statuses, and support tickets in the CRM system.- Collaborate with technical, operations, and billing teams to ensure smooth post-sale onboarding.- Gather customer feedback and share actionable product/service improvement insights with management.---Key Performance Indicators (KPIs):- Successful and timely completion of the initial paid training phase.- Monthly/quarterly conversion rates and sales targets.- Average response time (ART) and First Contact Resolution (FCR).- Customer Satisfaction (CSAT) / Net Promoter Score (NPS).- Lead follow-up compliance and CRM hygiene.---Qualifications & Skills:- Experience: 0-2 years of experience in customer support, inside sales, telesales, or business development (Freshers with strong communication are welcome as paid training is provided).- Communication: Excellent verbal and written communication skills in English and [Hindi / Regional Language].- Persuasion & Empathy: Strong active listening skills paired with the ability to handle objections constructively.- Technical Aptitude: Willingness and ability to quickly learn CRM tools, ticketing platforms, and basic MS Excel/Google Sheets.- Education: Bachelor's degree in any discipline or equivalent practical experience.---What We Offer:- Fully paid professional training program before transition to standard company procedures.- Competitive base salary with attractive performance-based sales incentives.- Structured career progression across support, customer success, and sales leadership.- Collaborative, high-energy work environment with dedicated mentorship.Contact : Aditya S - +91 8147351741 , aditya.recruites@proton.me

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Yes. I found Airport Guest Relationship Executive vacancies in Kolkata with salaries reaching your requested range.Best match: Airport Guest Relationship Executive - KolkataCompany: Flyhie AviationLocation: Kolkata / Dunlop area

As an Admission Advisor, you will play a crucial role in guiding prospective students through the admission process and helping them make informed decisions about their education.Key Responsibilities:- Counseling Prospective Students: Engage with potential students to understand their academic interests and provide information about available programs, guiding them towards suitable study options.- Application Assistance: Assist students in completing their admission applications accurately and on time, ensuring they meet all requirements for successful submission.- Follow-Up Communication: Maintain regular communication with applicants to address any questions or concerns, providing reassurance and clarity throughout the admissions process.- Data Management: Keep thorough records of inquiries and applications, ensuring all contact information and statuses are up-to-date for effective tracking and reporting.- Collaboration with Staff: Work closely with other admissions team members to share insights and improve the overall admission strategy, ensuring a seamless process for applicants.Required Skills and Expectations:Candidates should possess a degree in fields such as B.A, B.C.A, B.B.A, or B.Sc. You should have previous experience in admissions or counseling, showcasing your ability to communicate effectively and empathetically. Strong organizational skills are crucial to manage multiple applications and inquiries efficiently. A proactive attitude and the ability to work independently in a remote environment are essential. Additionally, a passion for education and a commitment to supporting students in their academic journey are highly valued traits for this role.

We are looking for a dedicated Security Manager to strengthen our security measures and ensure safety protocols are followed at all times. The position is ideal for candidates with 0 to 6 years of experience and allows for remote work flexibility.Key Responsibilities:- Develop Security Policies: Create and implement security policies and procedures to safeguard company assets and personnel.- Monitor Security Systems: Regularly check security systems and equipment to ensure they are functioning properly and effectively.- Conduct Security Audits: Perform periodic audits to assess the effectiveness of existing security measures and identify areas for improvement.- Train Security Staff: Provide training and guidance to security personnel to ensure they are equipped to handle various situations.- Respond to Incidents: Act quickly to any security breaches or incidents, documenting findings and reporting them to the relevant authorities.- Coordinate with Local Authorities: Build relationships with local law enforcement and emergency services to enhance safety strategies and communication.Required Skills and Expectations:The ideal candidate should have a strong understanding of security operations and emergency management. Basic computer skills are necessary for monitoring security systems and reporting. Attention to detail and the ability to stay calm under pressure are critical for this role. Strong communication skills are essential for training staff and coordinating with external agencies. The candidate should be willing to work from home and be available for emergencies as needed. A male candidate is preferred for this role.

As a Sales Trainee, you will be a vital part of our sales team, assisting in various tasks to drive sales and support our business goals. This role is perfect for recent graduates or individuals looking to gain experience in sales.Key Responsibilities:- Assist in Lead Generation: Help identify and reach out to potential customers to build a database of leads and opportunities.- Support Sales Team: Work closely with experienced sales professionals to understand strategies and sales techniques.- Maintain Customer Relationships: Communicate with customers to ensure satisfaction and address any queries they may have regarding our products or services.- Conduct Market Research: Gather insights about competitors and market trends to help the team improve sales strategies.- Participate in Training Sessions: Attend training to learn about products, customer engagement, and sales processes, enhancing your skills and knowledge.Required Skills and Expectations:- Strong Communication Skills: You should be able to express ideas clearly and engage with customers effectively, both in writing and over the phone.- Eagerness to Learn: A willingness to absorb new information and learn from others is essential for your growth in this role.- Basic Computer Skills: Familiarity with common computer applications and online communication tools is necessary.- Self-Motivated Attitude: Working from home requires discipline; being proactive and goal-oriented will help you succeed.- Team Player: Collaborating and supporting your teammates is vital, even in a remote setting.

As a Marketing Executive, you will play a crucial role in promoting our products and services. This full-time position allows you to work from home while contributing to our growth.Key Responsibilities:- Market Research: Conduct research to identify market trends and customer preferences, helping our team understand the target audience better.- Content Creation: Develop engaging marketing materials, such as brochures, social media posts, and email campaigns, to attract potential customers.- Campaign Management: Assist in planning and executing marketing campaigns, ensuring they are delivered on time and within budget.- Social Media Management: Manage our social media accounts by posting updates, interacting with customers, and analyzing engagement metrics to improve our presence online.- Data Analysis: Track and report marketing performance metrics, providing insights that can help improve future campaigns.Required Skills and Expectations:Candidates should have a minimum education level of 12th pass and between 0 to 5 years of experience in marketing. Strong written and verbal communication skills are essential to effectively reach out to customers. Familiarity with digital marketing tools and social media platforms will be advantageous. A proactive attitude and the ability to work independently are important, as this position requires self-motivation and a good sense of time management. Creativity in problem-solving and a willingness to learn about marketing trends will contribute to your success in this role.

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VS Studio Senior Video Editor Kolkata Location: New Alipore, Kolkata Office Address: No. 20/1, Triangular Park, Sahapur Colony, Plot No. 100, New Alipore, Kolkata - 700053, West Bengal

We are looking for a Team Leader to oversee and guide a team, ensuring that tasks are completed effectively and efficiently. This role is suitable for candidates with 0 to 2 years of experience and a minimum educational qualification of 10th grade. The position is full-time and offers the convenience of working from home from Kolkata.Key Responsibilities:- Team Management: Lead a group of employees, ensuring they work collaboratively to meet goals and objectives.- Task Coordination: Assign tasks to team members based on their strengths and skills, ensuring that everyone understands their responsibilities.- Performance Monitoring: Assess team performance regularly and provide constructive feedback to help members improve and succeed.- Conflict Resolution: Address any issues or conflicts within the team promptly to maintain a positive working environment.- Training and Development: Facilitate training sessions to enhance team skills and keep everyone updated on new procedures or tools.Required Skills and Expectations:- Candidates should have strong communication skills to effectively convey ideas and instructions.- Leadership qualities are essential to inspire and motivate team members towards achieving goals.- Problem-solving skills are needed to address challenges that arise within the team.- Ability to work independently while being responsible for team outcomes is crucial.- Flexibility and adaptability are important to navigate the dynamic nature of team projects and objectives.

We are looking for a dedicated Data Entry Operator to join our team. This position is part-time and allows you to work from home. We welcome freshers, so its a great opportunity for candidates who have just finished their education.Key Responsibilities:- Inputting Data: You will be responsible for entering data into our computer systems accurately and promptly, ensuring that all information is up-to-date and correct.- Updating Records: You will regularly update existing records, making sure all information reflects any changes or new data submitted.- Maintaining Accuracy: It is essential to ensure the accuracy of the data entered by reviewing and cross-checking information before submission.- Organizing Files: You will help organize and manage digital files, ensuring that everything is filed correctly for easy retrieval.- Reporting Errors: Identifying and reporting any discrepancies or errors found in the data to the relevant team members for correction.Required Skills and Expectations:- A minimum education level of 10th grade is necessary, and knowledge of computer operations is essential.- Strong attention to detail is crucial for ensuring data accuracy and reliability.- Basic typing skills with a good typing speed will help in completing data entry tasks efficiently.- Good communication skills are needed to interact with team members effectively, especially when reporting issues.- Ability to work independently and manage your time effectively, as this is a work-from-home position. This role is perfect for anyone looking to start their career in data management in a supportive environment.

VS Studio Junior Photo Editor Kolkata Location: New Alipore, Kolkata Office Address: No. 20/1, Triangular Park, Sahapur Colony, Plot No. 100, New Alipore, Kolkata - 700053, West Bengal

We are looking for an Airport Guest Relationship Executive to provide excellent service to guests traveling through the airport. This role involves helping passengers with inquiries and ensuring they have a pleasant experience from arrival to departure.Key responsibilities include:1. Customer Assistance: Greet and assist guests with their needs, including answering questions about flights, services, and airport facilities. Your friendly approach will help make their journey smoother.2. Problem Resolution: Address and resolve any issues or complaints raised by passengers. Quick thinking and empathy will be essential in ensuring guest satisfaction.3. Information Management: Give accurate and timely information about flight statuses, security procedures, and airport services. Staying informed will help you assist guests effectively.4. Communication: Maintain clear communication with airport staff and team members. You will need to relay important information to ensure everyone is on the same page.5. Feedback Collection: Gather feedback from guests to help improve services. Understanding guests' experiences is vital for enhancing overall satisfaction.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well under pressure. Being a team player and having a willingness to learn are important, especially for someone at the beginning of their career. You should be proficient in basic computer skills to facilitate remote communication with guests and team members.

We are looking for a Flight Supervisor to manage and coordinate flight operations effectively. This entry-level position is based in Kolkata, India, and offers an opportunity to work from home.Key Responsibilities:1. **Flight Coordination**: Ensure all flight schedules are followed by monitoring arrivals and departures accurately.2. **Communication**: Serve as the main point of contact for passengers and crew, providing necessary updates and instructions.3. **Safety Checks**: Conduct pre-flight safety briefings and ensure compliance with all safety procedures during operations.4. **Customer Support**: Assist passengers with inquiries, baggage handling, and any travel-related concerns to ensure a smooth travel experience.5. **Documentation**: Maintain accurate records of flights, passenger feedback, and operational reports for further analysis.Required Skills and Expectations:Candidates should possess a completion certificate of 12th grade. Strong communication skills, both spoken and written, are essential for effectively interacting with both passengers and team members. Attention to detail is critical, as the role involves overseeing various flight operations and ensuring safety compliance. A positive attitude and a willingness to learn will help in adapting to the dynamic aviation environment. Previous experience is not mandatory, making this a fit for fresh graduates eager to start their careers in the aviation industry. Candidates must be adaptable, responsible, and willing to take initiative in a fast-paced setting.

As an Airport Ticketing Agent, you will play a vital role in helping passengers with their travel needs. This entry-level position is ideal for individuals who enjoy customer service and have a keen interest in the airline industry. Key Responsibilities:- Ticket Booking: Assist passengers in booking their flights, either through online platforms or over the phone, ensuring they select the best options for their travel plans. - Customer Support: Provide excellent customer service by answering questions related to flights, baggage policies, and prices. Address concerns promptly and professionally.- Data Entry: Accurately input and maintain passenger details and ticket information in the computer system to prevent errors and ensure a smooth check-in process.- Problem Resolution: Handle any issues that may arise during the ticketing process, such as cancellations or changes, and find appropriate solutions for the passengers.- Payment Processing: Facilitate ticket payments and ensure all transactions are processed securely and stored according to company policy.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and colleagues. - Basic computer proficiency, including knowledge of ticketing software or willingness to learn quickly.- Detail-oriented with the ability to handle multiple tasks efficiently.- Good problem-solving skills to assist customers in difficult situations.- A positive attitude and willingness to learn, making you a valuable member of the team.This role offers a unique opportunity for growth in the travel industry while working from the comfort of your home.