US Payroll Job Vacancies in Maharashtra

Responsibilities:1. Handle inbound and outbound calls in an international voice process.2. Assist customers with queries and provide solutions in a professional manner.3. Maintain customer satisfaction by delivering high-quality service.4. Follow communication procedures, guidelines, and policies.5. Meet monthly targets and KPIs set by the management.6. Update customer information accurately in the CRM system.7. Work in US shift timings to cater to customers in different time zones.

Job Description An ideal candidate must have minimum of 2 full life cycle implementations done for any 1 in UK/IE, US,South africa Payroll and Time and 10+ years of overall experience in design and configuration of Payroll and Time module including but not limited to the following SAP payroll configuration for Gross payroll and Net Payroll, Tax Reporter configuration, Experience in SAP Time Module Experience in SAP HCM configuration, schema development and writing PCRs. Expertise in developing payroll functions and operations Experience in creating and defining custom operations and rules Experience with Yearend activities and support packs implementation, Minimum of 2 - 3 years experience executing parallel payroll Extensive experience in compliance reporting for more than 1 country Excellent written and verbal communication skillsEducation & Professional Certifications: Bachelors Degree in related technical discipline and six years relevant experience Masters Degree in related technical discipline and Five years relevant experience

Bachelors Degree in Finance/Commerce or related field 2 to 3 years of relevant experience in payroll administration Proficiency in Microsoft Office and payroll software programs Strong numerical aptitude and attention to detail Excellent communication skills, both verbal and written Good time management and organizational skills Working knowledge of Indian Taxes (TDS), ESI, PF, PT, Gratuity and other critical payroll statutesEnsure delivery of payroll processing, operational aspects of payroll processing and associated activities that are accurately carried out on a month on month basis within appropriate timeframes along with maintaining a Master (database) Prepare payroll documentation as directed and process the preparation and filing of required reports and/or payments to government agencies Process new joiners and leavers payroll accurately in accordance with state rules and statutes

We have vacant of 1 US IT Recruiter Job in Work from home, sourcing, payroll, screening, Experience Required : 1 Year Educational Qualification : M.B.A/PGDM Skill sourcing, payroll, screening etc.

Hi,We are #hiring for Accenture with the payroll of Adecco for #international voice process Qualification: Graduation/ undergraduateExperience : 0 to 3 yearsLocation : Bangalore Mode : Work from officeSalary : 3 LPA TO 4.8 LPA CTCShift Timing Shift will be in any of US time zones. Candidates should be open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun)Interview Rounds:Versant test (require min 58 score)Communication DiscussionOperations roundOverall, Purpose of Job* Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction.* Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams* Strive and achieve SLA target and business outcome indicators defined by the clientJob Responsibilities / Authorities* Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool* Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes* Walk customers/ Provide navigational support on self-service portal* Ensure security verification are carried out per company policies and procedures and is lines with the GDPR guidelines* Place outbound calls to customers when required in line with Client / Company guidelines* Work productively whilst maintaining exceptional call/data quality standards in line with targets* Contribute to the team through open and regular communication with peers / supervisors* Adhere to all company or departmental policies and procedures (personnel and operational)* Keep the process repositories like DTPs, Knowledge base, SharePoint updated with the current process* Maintain regular and punctual attendance in line with company policies and procedures* Minimize customer complaints and escalations by providing exceptional service and call controlKnowledge & Skill Requirement* Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer* Good technical aptitude with an ability to learn quickly* Excellent verbal and written communication skills Experience Profile* Prior international BPO work experience preferred* Freshers acceptableInterested candidate call me -8296576618