Job Description - E-commerce ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: E-commerce & Digital SalesReports To: E-commerce Manager / FounderAbout the RoleWe are looking for a detail-oriented and results-driven E-commerce Executive to manage our online sales channels, including Shopify, Amazon, Flipkart, Meesho, and other marketplaces. The ideal candidate will be responsible for product listings, inventory management, order processing, promotions, performance analysis, and ensuring an excellent online shopping experience for customers.Key ResponsibilitiesE-commerce OperationsManage daily operations of Shopify, Amazon, Flipkart, Meesho, and other marketplaces.Ensure smooth order processing and timely fulfillment.Coordinate with warehouse, logistics, and customer support teams.Monitor order status, cancellations, returns, and refunds.Product & Catalog ManagementCreate and update product listings with accurate descriptions, specifications, pricing, and images.Optimize product titles, keywords, and content for better search visibility.Maintain inventory across all online platforms.Coordinate product launches and promotional campaigns.Sales & Performance ManagementTrack daily sales performance and revenue.Monitor marketplace KPIs and prepare performance reports.Analyze sales trends and recommend strategies to increase conversions.Manage pricing, discounts, offers, and promotional activities.Marketplace ManagementMaintain seller account health and performance metrics.Coordinate with marketplace support teams for issue resolution.Ensure compliance with marketplace policies and standards.Handle product approvals, category updates, and listing corrections.Digital Marketing SupportCoordinate with the marketing team for online campaigns.Assist in running marketplace advertisements and promotional activities.Support SEO optimization for product listings.Monitor campaign performance and ROI.Reporting & AnalyticsPrepare daily, weekly, and monthly sales reports.Analyze customer behavior and product performance.Generate MIS reports for management.Recommend improvements based on data insights.QualificationsBachelor's Degree in BBA, B.Com, BCA, B.Sc, MBA (Marketing/E-commerce), or any related field.2-5 years of experience in E-commerce Operations or Online Marketplace Management.Experience in FMCG, Consumer Goods, D2C, or Retail is preferred.Required SkillsTechnical SkillsShopify Store ManagementAmazon Seller CentralFlipkart Seller HubMeesho Supplier PanelProduct Listing & Catalog ManagementInventory ManagementMicrosoft Excel (Advanced)Google SheetsERP SystemsGoogle Analytics (Preferred)Marketplace AdvertisingSEO for E-commerceData Analysis & MIS ReportingSoft SkillsStrong Analytical SkillsAttention to DetailCommunication SkillsProblem SolvingTime ManagementOrganizational SkillsMultitaskingTeamwork & CoordinationCustomer-Centric MindsetAdaptabilityKey Performance Indicators (KPIs)Monthly Online Sales GrowthMarketplace Revenue AchievementOrder Fulfillment AccuracyInventory AccuracyProduct Listing QualitySeller Account HealthProduct Conversion RateReturn & Cancellation RateCustomer Ratings & ReviewsMarketplace Performance ScoreAdvertising ROITimely MIS Reporting